We appreciate your interest in our website. We take the protection of your personal data seriously. That is why we process your personal data according to the rules contained in the General Data Protection Regulation. This website collects various data and information about you.

1. Data controller and data protection advisor

The data controller is:

  • Sylvest & Co Aps
  • Frydenborgvej 27N
  • 3400 Hillerød
  • Tel: 30507055
  • (also referred to as ‘Sylvest & Co’, ‘we’ and ‘us’ in this Privacy Policy)

If you should have questions or suggestions about data protection, please contact us by e-mail on info@sylvestogco.dk

2. Processing purposes and legal basis

2.1. We process your personal data (name, address, telephone number and e-mail) on the basis of your contact with us (contact form, e-mail or telephone), on the basis of your consent (Article 6, sub-section 1 (a) of the GDPR) to the extent described in this consent and for the processing purposes described therein, e.g. that your consultant or the consultant’s team lead uses your contact details.

2.2. On the basis of the fulfilment of a contract or actions that precede the conclusion of such a contract (Article 6, sub-section 1 (b) of the GDPR), we process your personal data in order to perform the following:

  • Presenting our website
  • Implementing and processing orders or unsubscribing from newsletters
  • Performing private demonstrations, competitions and campaigns

2.3. To protect our legitimate interests, especially to protect our IT infrastructure, guarantee satisfactory customer communication and promote the sale of our products (Article 6, sub-section 1 (f) of the GDPR), we process your personal data in order to perform the following:

  • Performing market surveys
  • Processing when you contact us at other times (e.g. regarding questions, suggestions or other notifications)
  • Protecting ourselves against fraud and misuse
  • Optimising our offering (especially the requirement-based design of our website)
  • Sending information (newsletters) on products and campaigns that may be of interest to you

2.4. In special cases we may also use your personal data to fulfil our legal obligations (Article 6, sub-section 1 (c) of the GDPR) to protect vital interests (Article 6, sub-section 1 (d) of the GDPR) or to perform a task in the public interest (Article 6, sub-section 1 (e) of the GDPR).

2.5 If you are a Sylvest & Co consultant, you collect and use certain personal data in order to fulfil our contract with you, including your name, postal address, e-mail address, telephone number, VAT number (if applicable), credit/data about debit cards,information that is supplied when you respond to us and any updated information for us; we collect, use and store the above personal data in order for you to fulfil your obligations under the contract, fulfil our obligations under the contract, to respond to enquiries or questions you may have, to give you details on demonstrations, to pay your commission and comply with all procedures, laws and regulations that apply to us. Our use of your personal data may also be required in order to comply with our legal obligations. On termination of the contract, your data will be limited to further processing and deleted at the end of any legal storage periods unless you have expressly given your consent to further use of your data or we have reserved the right to further lawful data use about which we inform you in this Privacy Policy.

3. Further collection and use of your personal data

3.1. Web server logs You are always able to visit our website without telling us who you are. As is the case with most websites, the server (hereinafter referred to as 'the web server’), which hosts our website, automatically collects data from you when you visit us online. The web server automatically recognises certain personal data such as your IP address, date and time of your visit to our website, the pages you visit on our website, the website you visited immediately prior to visiting our website, the browser you used (e.g. Internet Explorer), the operating system you used (e.g. Windows) and the domain name and address of your Internet provider (e.g. AOL). If our website uses cookies (as explained below), the web server also stores these data. We assess these server logs anonymously at regular intervals for statistical purposes to see how our website is being used. We then optimise our website based on these results. We are also able to use these data in the event of system misuse in partnership with your Internet provider and/or local government authorities to identify the sender of such misuse.

3.2. Session cookies We store what are called ‘cookies’ to provide you with a comprehensive selection of features and to make your use of our website more practical. ‘Cookies’ are small files that are stored on your computer via your Internet browser. If you do not wish to use cookies, you can prevent cookies being stored on your computer by changing the applicable settings in your Internet browser. Please note that this may limit the functionality and features of our offering. Technical cookies are also used to give users access to the main features of the website and its variants, to ensure their connection and to promote the use of the website and its variants whose content may be adapted accordingly. Advertising cookies are used to customise the content shown on the website and its variants for users. Users are able to share content with others on social media. When users use these sharing buttons, a third-party cookie is installed.

3.3.Data analysis through pseudomised user profiles. The data that the cookie generates about your use of this website (including your truncated IP address) is sent to and stored by Google on servers in the United States. Google uses these data to assess your use of the website, compile statistical reports about website activity for us and provide other services that relate to the use of our website and the use of the Internet. Google may transfer these data to third parties if this is required by law or to the extent that third parties process these data on behalf of Google. For further information about how Google uses your information, please see Google’s Privacy Policy: https://policies.google.com/privacy?hl=da

If you do not want website analytics, Google services can be deactivated by using a browser add-on. It can be downloaded here: http://tools.google.com/dlpage/gaoptout?hl=en

Alternatively, you may regulate the use of individual cookies using the privacy settings available in your browser.

Use of Facebook interfaces If you are logged into Facebook when you visit our site, the supplier may transfer the visit to your network account. If you use plug-in features (e.g. clicking the Like button, posting a comment), this information is also transferred from your browser directly to Facebook and stored there, if applicable. The purpose and scope of data collection and further network processing and use of the data can be found in the Facebook Data Policy: https://facebook.com/policy.php

4. Consequences of omission of data provision

We collect data in order to provide you with the corresponding features on our website or to respond to your enquiries. If you have provided these data, you are not under obligation to provide the voluntary information described above. Without these data we may, however, not be able to make the corresponding features on our website available to you or process your enquiries.

5. Disclosure of information

5.1.Data transfer to data processors We depend on contracted external companies and external providers (‘data processors’) to supply services. In such cases personal data are shared with these data processors in order to continue processing. These data processors have been carefully selected, and we review them regularly in order to ensure that your privacy is protected. Data processors may only use these data for the purposes that we have specified, and they will further be under contractual obligation solely to process your data according to this Privacy Policy and applicable data protection legislation.

5.2. Other data delegation We further only disclose your personal data without your consent when this is legal. Data delegation may be legal, especially in the following instances: Processing is required in order to fulfil a legal obligation or it is in Sylvest & Co’s legitimate interest, e.g. due to corresponding requests for data from the authorities. Processing is required to protect your vital interests or those of others. Processing is often required in order to complete a task that is in the interest of the general public or to exercise public authority that has been delegated to Sylvest & Co.

5.3. Data transfers to third countries Sylvest & Co does not use analytical tools to transfer tools to countries outside the European Economic Area (‘third countries’).

6. Erasure of your data

  • If you have entered into a contract with us or use our services, we process your data as long as it is necessary in order to fulfil the contract concerned or deliver the services concerned plus the duration of any applicable warranty or warranty periods.
  • When you use some programmes on our website, we may store backup copies of specific inputs for a very limited period. As soon as the related interest no longer exists (e.g. by eliminating errors), we also delete these data subsequently without delay.

7. Your rights as an affected person

7.1. The right of information You have the right at any time on request to receive information from us on personal data that relate to you that we have processed within the framework of Article 15 of the GDPR.

7.2. The right to rectification You have the right to request immediate rectification of personal data relating to you if they are incorrect.

7.3.The right to erasure You have the right to request that we erase personal data about you subject to the conditions contained in Article 17 of the GDPR. These conditions apply in particular if the respective processing purpose has been achieved or otherwise ceases to apply, and if we process your data unlawfully, if you have withdrawn your consent unless the data processing can continue on a different legal basis, if you successfully object to the data processing (see sub-section 7.6), and in the event of obligation to erase pursuant to EU legislation or legislation in an EU member state to which we are subject.

7.4. The right to restrict processing You may, pursuant to Article 18 of the GDPR require that we restrict our processing of your personal data. This right applies in particular if the accuracy of your personal data is disputed, if you request restricted processing instead of erasure according to the provisions for legitimate request for erasure (sub-section 7.3) and in the event that the data are no longer required for the purposes we are pursuing, but you need the data in order to invoke, exercise or defend your legal rights, and if an objection in a case that is being upheld continues to be disputed.

7.5. The right to data portability Pursuant to Article 20 of the GDPR, you have the right to receive the personal data that relate to you that you have given us in a structured, general, machine-readable format and to disclose these data to another data controller.

7.6. The right to object

You have the right at any time, as it applies to your own particular situation, to submit a complaint regarding the processing of your personal data, which is either done in the public interest or to protect our legitimate interests. We will discontinue the processing of your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, pursuing or defending legal claims. If you object to the processing of your personal data for advertising purposes, we will discontinue this processing.

7.7. Exercise of these rights If you wish to exercise these rights, please contact us by e-mail on info@sylvestogco.dk

7.8. The right of consent withdrawal If you have given your consent to our processing of your personal data, you may at any time withdraw your consent, e.g. by sending an e-mail to info@sylvestogco.dk

or by clicking on the respective newsletter for the corresponding consent. We will from this date cease to process your personal data unless we are performing such data processing on a different legal basis (e.g. in order to be able to continue to fulfil contracts with you).

7.9. The right to appeal You further have the right to appeal to a regulatory authority, particularly in the member state in which you reside, work or the place in which the alleged breach has taken place, if you believe that the processing of your personal data is in breach of the GDPR

8. Changes to this Privacy Policy

The services provided by Sylvest & Co may from time to time be changed in order to enhance the functionality of our website. Such changes may also affect the use of your personal data. Sylvest & Co therefore reserves the right to change this Privacy Policy. The current version can be found at the bottom of each page on our website under Privacy Policy. Please stay updated about the current status of our Privacy Policy by visiting our website. This version of our Privacy Policy applies from 25.5.2018.